Prepare and ship your return
Print your label. If you select a shipping option that requires a return label, it will be e-mailed to the e-mail associated with your Mobcom account and accessible from Manage returns. If you don't have access to a printer, do one of the following: Send your label to a friend to print. Go to Manage returns, click Print mailing label and then Email it to a friend. Request one to be mailed to you. The label will arrive in 3 to 5 days. Additional charges for this service will apply. Go to Manage returns, click Print mailing label and then Request label by mail.
Prepare your package for return.
Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.
Important: If you need to return multiple orders, please don't consolidate returns. Return orders individually, using a separate return label for each order.
Ship your return based on the return shipping option you selected.